Touchless Delivery is utilized for all home deliveries, vehicle returns and vehicle trade-ins.įounded in 2012 and based in Phoenix, Carvana’s (NYSE: CVNA) mission is to change the way people buy cars. All vehicles are available for home delivery, as well as the peace of mind of a 7-day return policy. These commitments from Ally will help us to be there for our customers as we navigate these difficult times together and prepare us to continue serving our customers when things get back to normal.”Ĭarvana offers consumers an entirely at-home, online car shopping platform with more than 25,000 vehicles available with virtual, 360-degree tours, inside and out. Whether avoiding public transportation, or replacing the broken-down vehicle that gets them to work, or those that need to trade in their car, a safe and simple experience is needed and Carvana is offering it. “As priorities are being re-evaluated all around the world, for many, buying or trading in a car may not be at the top of that list. Touchless Delivery allows us to achieve that goal,” said Amy O’Hara, associate director of communications at Carvana. “Our number one priority is the health of our customers and the people we work with. The increase and extension of Ally’s financing commitment allows Carvana to adapt to evolving market dynamics while also remaining committed to bringing consumers the safest way to buy a car. Recognizing that even in these uncertain times many consumers still have vehicle needs, Ally, a leading digital financial services company, is committing up to $2.0 billion to Carvana. Providing customers with this service – and doing so with the safety of customers and employees in mind – is of the utmost importance to Carvana. Touchless Delivery allows customers to get the car they need without coming into contact with the Customer Advocate delivering the vehicle to their home. To further enhance its 100 percent online shopping experience, Carvana is now offering Touchless Delivery and pick-up to customers that want to buy or trade a car. To further enhance its 100 percent online shopping experience, Carvana is now offering Touchless Delivery to customers that want to buy or trade a car.
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